Business writing (The Duluthian)
Above are some business feature stories I wrote for the Duluthian, the magazine of Duluth’s Chamber of Commerce. Click on the image to see a PDF of the print article as it first appeared.
Just scroll down this page or use the links below to read the stories on my website:
Happy Workers
Brand Identity
Education shapes Duluth’s economy
Education expands horizons. It nurtures the spirit and changes lives.
And it amounts to a mountain of economic activity, especially in Duluth, where two four-year colleges snd a host of post-secondary institutions combine with a robust public and private K-12 system to turn out thousands of graduates each year.
Education provides good jobs for teachers, support staff and administrators, and it educates students so they can become more creative, effective employees and entrepreneurs. But it’s more than that.
Educational institutions hire scholars who, besides teaching, fight disease, discover more efficient mining techniques and lift our souls with artistic expression. But it’s more than that.
Nearly every step of the educational process – from buying books to constructing buildings to cutting tuition checks – has a financial angle.
It all takes money.
The Duluth school district spent $124 million last year. The College of St. Scholastica spent $56 million and the University of Minnesota Duluth spent $142.3 million.
Follow the Dollars
And, it turns out, where the money comes from matters in the way it affects the local economy. Money that arrives from outside the area – from students who live out of town or out of state – multiplies more than money that’s already here.
Tony Barrett, an economist at the College of St. Scholastica, cites an oft-used factor to figure the impact. “Usually the regional economic multiplier for a new dollar coming in is 2.5,” he said.
In other words, if a tourist or student from Chicago spends $100 in Duluth, it will ripple through the economy to the tune of $250. Apply that to St. Scholastica’s $56 million budget, times the proportion of out-of-town students who attend St. Scholastica (83 percent) and you get – a big impact.
Although it has a greater proportion of local students, UMD, at 11,500 students, has three times the enrollment of St. Scholastica and has a proportional economic impact. John King, interim vice chancellor, offered some numbers from 2007 to illustrate the point. UMD has about 1,700 employees, making it one of the region’s biggest employers. Faculty, staff and students paid $42.5 million in property, income and sales taxes. UMD students, visitors and employees spent an estimated $127 million that year.
Add to that $100 million in construction projects at UMD over the past six years, which has been a boon to local architects, contractors and tradespeople alike.
Mike Dosan, senior project manager at Kraus-Anderson’s Duluth office, says the Twin Cities-based contractor is just wrapping up a $6 million renovation at UMD’s Malosky Stadium. A few years ago it finished a $9 million expansion for sports and health programs at UMD. In fact, education construction is K-A’s market niche.
“We know how to build schools,” Dosan said of the company, which had $1.4 billion in contracts last year and historically lands more than 60 percent of school building business in Minnesota.
Its Duluth office employs more than 20 and has 35 employees in the field. It generally does carpentry and demolition work on its projects and hires out engineering and skilled trades.
A single statistic can’t sum it all up, but overall “It’s a pretty big number,” King said.
It’s Not All About Money
Of course, it’s not all about the money. Some benefits of educational institutions are harder to quantify. “We also like to talk about
the intellectual, cultural and social impact of UMD,” King said. From its
theater programs and Weber Music Hall to its athletics and teacher training programs, “they all have important economic and social impact,” he said.
Those can be attractive to people already living here. And, as a growing number of baby boomers are set to retire, they can be attractive to empty nesters considering where to live out their golden years. “You hear one consistent thread, and that’s that people are moving to college towns,” he said.
The growth of summer senior housing programs on college campuses is a harbinger of things to come. And anecdotal evidence backs it up.
It’s no surprise that Barrett and his wife, both college professors, enjoy being around young people. They’ll look for a college town when they’re ready to retire. “The sports, culture, theater, concerts and all the services that cater to college students – the coffee houses and restaurants – are all things that we’re going to enjoy,” he said.
It’s something futurists and planners call “vibrancy” – art galleries, a healthy music scene and recreational activities – whether club-hopping or climbing cliffs at Ely’s Peak – are the product of youthful energy in Duluth. And they’re also magnets to a creative class of people that can help energize a town’s economy.
Three-Way Boost
Higher education boosts the economy in three ways, according to Drew Digby, a regional labor market analyst with the state Department of Employment and Economic Development.
The first way is the effect of innovation and research and development performed by scholars and scientists. (Remember, the taconite mining process was perfected by a University of Minnesota scientist.)
The second way is as an employer – make that “a really good employer,” Digby said. According to an informal study Digby did of employment trends from 2000 to 2006, the number of higher education jobs in northeastern Minnesota increased by 11.1 percent and salaries paid to those employees grew by 35 percent.
Looking at all industries in the region, the number of jobs grew by only 1.3 percent and salaries grew by only 17.2 percent. “Education jobs are well-paying jobs for the region,” he said.
The third way is by bringing higher education consumers(students) to the local economy from outside the area. “We get a net boost of money,” he said. Digby looked at enrollment trends at area colleges in 2006. He looked at the number of local high school graduates that left the area for college. “Our net import of college students was slightly over 2,500,” he said. “They’re bringing a lot of dollars into the region.”
Building a base
As important as manufacturing is, it’s also important to look at the knowledge industries, including education, health care and professional and technical services, Digby said. One example: UMD’s new civil engineering program, which is building on Duluth’s growing base of architects and engineers.
And it’s not all about the four-year colleges, says Pat Henderson, director of the Arrowhead Regional Development Commission. Don’t get her wrong. She’s a Golden Gopher herself (master’s degree) and values advanced scholarship. But she said the Minnesota State Colleges and Universities (MnSCU) system also plays a key role in responding quickly to changes in the local economy.
“They’re also training young graduates who now don’t have to leave the area to find jobs,” she said. “They are doing great work focusing on the immediate needs in the area.”
(Note: This article first appeared in The Duluthian.)
LEED by Example: Green building goes mainstream
Do you think employees must work under your watchful gaze, even though they could be working at home, without driving their cars to the office?
Do you think those good old incandescent bulbs in the conference room are great, because you tried those squiggly ones 10 years ago and they were no good?
Do you think you can’t make an environmental impact because you’re a small business owner who’s not in the position to build a sleek, new green showcase office?
Think again.
Energy prices are shooting up. Customers are demanding more environmental accountability. Green issues have reached a nearly universal level of awareness.
Some businesses have larger carbon footprints than others, but most can find ways to make them smaller, say experts and business owners who incorporate green concepts into their regular business.
Start in the office
One of the first places to look at improving is the business setting. If your office is more than a few years old, chances are it can be made more energy-efficient.
If you own your own building, you can have greater control, but you can still have an impact even if you’re renting or leasing, according to John Erickson, one of four architects at DSGW Architects in Duluth.
“Even if you’re negotiating a lease, you have some leverage,” he says. Example: “You can ask, ‘Am I paying electric? If I’m paying the electric bill, I don’t want incandescent lights.’ ”
Erickson is accredited by the U.S. Green Building Council’s Leadership in Energy and Environmental Design (LEED) program.
Buildings can also carry the LEED stamp of approval. Based on a complicated point rating system, LEED rates a building in six broad categories, including building site, materials, and energy and water use. Although it’s voluntary, more and more businesses are asking for LEED-certified buildings.
Not only does the energy efficiency save money over time, LEED status confers immediate bragging rights to green-conscious customers, according to Ryan Turner, another LEED-accredited architect at DSGW.
“They’re doing LEED because they have a conscience, but some of that doesn’t directly affect the bottom line. That could be seen as more of a PR piece or a feel-good thing,” he said.
For example, using recycled content carpeting, steel and ceiling tile and finishes low in volatile organic compounds doesn’t necessarily save money. Sometimes they cost more than conventional products. “But it’s the right thing to do, so it’s still a plus,” he says.
Going for LEED certification is a very high standard and it’s not right for every project, Turner says. Certain features of the LEED point system – for example, minimizing passive solar heat gain – seem to be oriented toward southern latitudes, where cooling costs are high. “Here in Duluth, we might want to maximize solar heat gain, because our heating season is much longer,” he said.
For a building to become certified, LEED inspectors perform a building audit and write a report on whether the building meets or doesn’t meet the standards.
“The value of LEED is a long-term value,” says Erickson. “The fundamental struggle is finding that balancing point between front-end costs and long-term savings.” And no matter how deep a client’s pockets might seem to be, economics are always there. “It’s rare when we get a client who says, ‘Do everything possible, there’s no budget limit.’ ”
Building products evolve
Architects and builders can play a role informing customers of the latest building products, which are continually being improved.
“Everybody’s going green now,” says Randy Larson, owner of general contracting firm Meteek & Co., which was founded in 1978. “We’ve been doing it for a long time.” Larson touts several products that represent next-generation leaps over previous industry standards.
He uses Accurate-Dorwin brand pultruded fiberglass windows, a Canadian product that performs better and lasts longer than wood, vinyl or aluminum windows. His firm also uses an electrochromatic glass from Sage Glass of Faribault, Minn., in skylights and other hard-to-shade windows. “You push a button and a low-voltage charge aligns lithium ions and makes the glass go dark,” he says. That allows a building owner to let in solar heat gain, but control it seasonally or during parts of the day when it’s too intense.
Meteek also uses Viessmann condensing boilers from Germany, which are more than 95 percent efficient, including in a school remodeling project in Maple, Wis. Made with stainless steel and titanium, Viessmann boilers incorporate another sustainable building principle: long life. Some of the early high-efficiency boilers in the U.S. market are failing after only five years, he said. “I hear from frustrated people who are tired of products that don’t work.”
Business owners don’t need to be doing major work to save money on energy costs, Larson says. He recently spoke with a homeowner for whom he had installed a solar water heating system. “The temperature in the tank was 150 degrees in early July,” he says.
And they might even get some assistance from the state. A law that went into effect July 1 provides some financial assistance for solar heating systems. Contact the Minnesota Office of Energy Security: Stacy Miller, (561) 282-5091.
Recycling demolition
If you do happen to be building or remodeling the office, what happens to the waste? “My niche is recycling construction and demolition debris,” says Steve Christen, owner of AA Rolloff Service. AA (“Always Available”) doesn’t own a landfill, so its only way to make money is to recycle aggressively. “We take that waste product back to our processing station and pull out the things that are recyclable for local markets – odd cuts of scrap metal, the wood, and the masonry products.”
Building projects attempting LEED certification need to recycle their waste products. That’s what earned AA Rolloff some business when it worked on a recent building project at Lake Superior College, Christen noted. “I believe the future of our industry is to take a natural resource, be it a tree or whatever, and use it two or three times before sending it to disposal.”
If you’re not building, not remodeling, what can you do? Many small business owners in the area are already making the choice to use more recycled and environmentally friendly products, according to Traci Thoreson, benefits and sustainability coordinator at the Hermantown Sam’s Club.
“I’d say requests for green supplies have doubled” within the last year, says Thoreson. “People are looking for ways to go green and that’s been a huge push for our members,” many of whom include small business owners.
Sam’s Club is owned by Wal-Mart, which grabbed headlines in 2006 when it announced an effort to sell 100 million compact fluorescent bulbs, an average of one to each of its regular customers. It met the goal about a year later. Now, “We don’t even sell incandescent bulbs any more,” Thoreson says.
Sam’s Club stocks pens, paper clips, pillows and even clothing made of recycled materials; some items are 100 percent recycled content. “All of our vendors have been asked if they can revise or think about a new way of packaging for our consumers, so we can have more sustainable products,” she says.
One example of reducing packaging has paid other dividends. Liquid laundry detergents are now sold in a concentration four times greater than before, which means less water content, smaller bottles, less weight for shipping – and less cost per unit, she says.
Sam’s Club also has turned to its employees for ideas on sustainability, according to Thoreson. One employee suggested an electronics recycling drive, which was well received. Another takes it upon himself to sort aluminum and plastic cans and bottles from outdoor trash receptacles.
Tom Wilkowske is a freelance writer based in Duluth.
This article originally appeared in The Duluthian Magazine.
Off Google “suspicious” list, Tomwilkowske.com celebrates
Whoopee!
We here at Tomwilkowske.com are happy to report that those typing the URL “tomwilkowske.com” into their browsers will no longer be interrupted by the scary red MALWARE warning page.
In a related story, those searching on my name will no longer see the “this site may harm your computer” warning above the link.
Google confirms it: we’re clean. We’re having an extra dollop of cream in our coffee to celebrate.
Tomwilkowske.com is clean but still on Google watchlist
If you’re reading this, congratulations and don’t worry. You’re safe.
On Dec. 3, I got news that my personal website, tomwilkowske.com, a) had been infected by malware and b) put on a “suspicious” list by Google as a possible “attack” site. I’ve spent much of my time since then working on these two problems.
Until my website is rebuilt, please see my online profile at eLance to see some of my writing and design work, and visit my LinkedIn profile to connect.
As for this site, no visitors were affected and no attacks were distributed, according to Google. But it the code was there — in 248 or more files, waiting to do damage.
I removed what malware I could find and promptly asked Google for a review. Then, without waiting for a reply, I decided to take down my site, scrub my web hosting account, and start with a fresh installation of WordPress, which I use to manage the content. (It was a Flash-based WordPress plugin, 1 Flash Gallery, that caused the intitial security breach on June 2, 2011. Bad Flash. Boo, hiss, Flash.)
Although the malware problem itself was corrected fairly quickly, getting off of Google’s “suspicious” list is a much more involved process.
I will be working on that as I continue rebuilding this website, which serves as an online portfolio of my work and professional interests, a personal publishing platform and a hub for my other online activity.
Thanks!




